Comments on: Feb Final TV Spots http://barryjudge.com/feb-final-tv-spots Updates from the CMO of Best Buy Mon, 21 Mar 2011 14:33:48 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Best Buy’s CMO previews TV spots on his blog | Business Blogging Blog http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-1829 Best Buy’s CMO previews TV spots on his blog | Business Blogging Blog Fri, 24 Jul 2009 18:34:49 +0000 http://barryjudge.com/?p=238#comment-1829 [...] of the unique things Barry does is share upcoming TV spots with Best Buy fans, explaining the thoughts behind the commercials and asking for [...] [...] of the unique things Barry does is share upcoming TV spots with Best Buy fans, explaining the thoughts behind the commercials and asking for [...]

]]> By: Micheal Jane http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-1141 Micheal Jane Thu, 02 Jul 2009 06:08:01 +0000 http://barryjudge.com/?p=238#comment-1141 Hi Well Written Post, I don?t normally comment on blogs but your post was a real call to action. Thank you for a great read, I will be sure to bookmark your site and check in now and again. mical. Hi Well Written Post,
I don?t normally comment on blogs but your post was a real call to action. Thank you for a great read, I will be sure to bookmark your site and check in now and again.

mical.

]]> By: Jaun Millalonco http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-1132 Jaun Millalonco Wed, 01 Jul 2009 19:44:18 +0000 http://barryjudge.com/?p=238#comment-1132 My first visit here, found the blog accidentally really, and I just wanted to say I've enjoyed my visit and had some good reads while here :) Juan My first visit here, found the blog accidentally really, and I just wanted to say I’ve enjoyed my visit and had some good reads while here :)
Juan

]]> By: Barry Judge Blog Archive Feb Final TV Spots | debt solutions http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-984 Barry Judge Blog Archive Feb Final TV Spots | debt solutions Tue, 16 Jun 2009 00:04:55 +0000 http://barryjudge.com/?p=238#comment-984 [...] Barry Judge Blog Archive Feb Final TV Spots Posted by root 22 minutes ago (http://barryjudge.com) Know you can have a mac that runs windows and or uses microsoft works leave a comment your comment name required devart theme powered by devart theme powered by wordpress and maintened by bust out solutions Discuss  |  Bury |  News | Barry Judge Blog Archive Feb Final TV Spots [...] [...] Barry Judge Blog Archive Feb Final TV Spots Posted by root 22 minutes ago (http://barryjudge.com) Know you can have a mac that runs windows and or uses microsoft works leave a comment your comment name required devart theme powered by devart theme powered by wordpress and maintened by bust out solutions Discuss  |  Bury |  News | Barry Judge Blog Archive Feb Final TV Spots [...]

]]> By: Barry Judge Blog Archive Feb Final TV Spots | Wood TV Stand http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-953 Barry Judge Blog Archive Feb Final TV Spots | Wood TV Stand Sun, 31 May 2009 23:11:31 +0000 http://barryjudge.com/?p=238#comment-953 [...] Barry Judge Blog Archive Feb Final TV Spots Posted by root 1 hour 53 minutes ago (http://barryjudge.com) I love the new ads here why a lot of people don 39 t know you your ads leave the impression that best buy has people who get it and can explain it in non tech verbage leave a comment your comment name required devart theme powered by wordpress and mainten Discuss  |  Bury |  News | Barry Judge Blog Archive Feb Final TV Spots [...] [...] Barry Judge Blog Archive Feb Final TV Spots Posted by root 1 hour 53 minutes ago (http://barryjudge.com) I love the new ads here why a lot of people don 39 t know you your ads leave the impression that best buy has people who get it and can explain it in non tech verbage leave a comment your comment name required devart theme powered by wordpress and mainten Discuss  |  Bury |  News | Barry Judge Blog Archive Feb Final TV Spots [...]

]]> By: MICHAEL WERNER http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-774 MICHAEL WERNER Tue, 24 Mar 2009 02:00:04 +0000 http://barryjudge.com/?p=238#comment-774 My attempts to get store # 1499 in Tulsa, OK to arrange a new set up date to fix their bad install falls on deaf ears because Customer Service in store & on line Geek Bad Service Emails, Letters to Corporate CEO, Store Mailed and Hand delivered request have all been ignored. On line customer service says its because their insurnace ESIS based on a false investigation, wrongly addressed letter with wrong zip code to me that I got just recently, wrong date of incedent etc which deal with only "ONE" specific issue, and it's not a end all answer to all issues of damage or lossed during their bad install. I even supllied the new wiring harness and dash adapter for install in my Vintage Lincoln, but installer used old risky wired wiring harness from My Old Stolen Alpine deck and put my new wiring harness and dash adapter in my receiver's box still sealed in plastic. They never set up my deck and left remote laying with its battery on the back seat's floor board - once I found it. I went through our local Governor's office for help & it's been referred to the Dept. of Insurance. I even emailed the Insurance AGENT personally, but he to does not respond. In fact, no one from his company's web site have responded either. I had other work like changing out my MB Quartz 5.25 separates cross-overs from Maxxsonics, but I am a little scared to go back to the same bad install store. Canon Digital Camera they carry is gone along with my Polk Amp. Then there are damage issues like a crack headlight cover, climate control below deck has issues etc., but they will not address even one problem based on their insurance's letter on none of these install issues. I had in my BETTER BUSINESS BUREAU complaint asked for a different installer or even better a different store on 71st street a few more miles down the street who carry Polk Amps according to my on line information I got. Its not just Culver City that has issues. # 1499 has been oberved with no one in their shop & doors opened. Plus even though shop is empty 45 minutes later, Geek service was performed in the parking lot on a Dodge Neon with the doors and windows wide open as installer went into their shop leaving their customer's car wide open to theft. I was trying to find same installer to confront him, but he was not there or off that day. Issue arose out of my BBB complaint which apparently went to Corporate, but they never reviewed installer's invoice & apparently their insurance never read the complaint at all. Mean while my 1,500 watt stereo is out of service because of a install gone nightmare. My attempts to get store # 1499 in Tulsa, OK to arrange a new set up date to fix their bad install falls on deaf ears because Customer Service in store & on line Geek Bad Service Emails, Letters to Corporate CEO, Store Mailed and Hand delivered request have all been ignored. On line customer service says its because their insurnace ESIS based on a false investigation, wrongly addressed letter with wrong zip code to me that I got just recently, wrong date of incedent etc which deal with only “ONE” specific issue, and it’s not a end all answer to all issues of damage or lossed during their bad install. I even supllied the new wiring harness and dash adapter for install in my Vintage Lincoln, but installer used old risky wired wiring harness from My Old Stolen Alpine deck and put my new wiring harness and dash adapter in my receiver’s box still sealed in plastic. They never set up my deck and left remote laying with its battery on the back seat’s floor board – once I found it. I went through our local Governor’s office for help & it’s been referred to the Dept. of Insurance. I even emailed the Insurance AGENT personally, but he to does not respond. In fact, no one from his company’s web site have responded either. I had other work like changing out my MB Quartz 5.25 separates cross-overs from Maxxsonics, but I am a little scared to go back to the same bad install store. Canon Digital Camera they carry is gone along with my Polk Amp. Then there are damage issues like a crack headlight cover, climate control below deck has issues etc., but they will not address even one problem based on their insurance’s letter on none of these install issues. I had in my BETTER BUSINESS BUREAU complaint asked for a different installer or even better a different store on 71st street a few more miles down the street who carry Polk Amps according to my on line information I got. Its not just Culver City that has issues. # 1499 has been oberved with no one in their shop & doors opened. Plus even though shop is empty 45 minutes later, Geek service was performed in the parking lot on a Dodge Neon with the doors and windows wide open as installer went into their shop leaving their customer’s car wide open to theft. I was trying to find same installer to confront him, but he was not there or off that day. Issue arose out of my BBB complaint which apparently went to Corporate, but they never reviewed installer’s invoice & apparently their insurance never read the complaint at all. Mean while my 1,500 watt stereo is out of service because of a install gone nightmare.

]]> By: barryjudge http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-744 barryjudge Sun, 01 Mar 2009 01:16:09 +0000 http://barryjudge.com/?p=238#comment-744 Brad does work at Best buy as do all of the people in the ads. and the stories are real. I wish yours had been better. Brad does work at Best buy as do all of the people in the ads. and the stories are real. I wish yours had been better.

]]> By: jorge http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-743 jorge Sun, 01 Mar 2009 01:08:09 +0000 http://barryjudge.com/?p=238#comment-743 I find it demeaning that you think your customers cant find what they want, Or are too stupid to figure it out. At the best buy in my town, Middletown ny. all they want to do is get you on the best buy service plan. thats about all they know. they cant even FIND the lap top you know you want. Or maybe its a trick to get you to buy a more expensive one (cause they have no trouble finding those...) and news flash people... Brad doesn't work at a best buy anywhere hes an actor, as in all commercials. like those info-mercials with "doctors" I find it demeaning that you think your customers cant find what they want,
Or are too stupid to figure it out.

At the best buy in my town, Middletown ny. all they want to do is get you on the best buy service plan. thats about all they know. they cant even FIND the lap top you know you want. Or maybe its a trick to get you to buy a more expensive one (cause they have no trouble finding those…)

and news flash people… Brad doesn’t work at a best buy anywhere
hes an actor, as in all commercials.

like those info-mercials with “doctors”

]]> By: Dave Cynkin http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-717 Dave Cynkin Fri, 06 Feb 2009 21:00:16 +0000 http://barryjudge.com/?p=238#comment-717 Barry, Brad's great, very friendly, funny and energetic. Combine that with product knowledge and thorough customer service, and you've got a great combination. Perhaps akin to Southwest Airlines' approach? Thorough service, and it's fun to be their customer too! That's a winner. :) Btw, I have some ideas for Best Buy engaging influencers at our 2009 event in Vegas. Can you email directly and I'll share them? Thanks. Best Regards, Dave Cynkin Co-Founder, CMO, Sleep Deprivationist & Thrill Seeker BlogWorld & New Media Expo Barry,

Brad’s great, very friendly, funny and energetic. Combine that with product knowledge and thorough customer service, and you’ve got a great combination. Perhaps akin to Southwest Airlines’ approach? Thorough service, and it’s fun to be their customer too! That’s a winner. :)

Btw, I have some ideas for Best Buy engaging influencers at our 2009 event in Vegas. Can you email directly and I’ll share them? Thanks.

Best Regards,

Dave Cynkin
Co-Founder, CMO, Sleep Deprivationist & Thrill Seeker
BlogWorld & New Media Expo

]]> By: Ben Nesvig http://barryjudge.com/feb-final-tv-spots/comment-page-1#comment-712 Ben Nesvig Wed, 04 Feb 2009 21:12:55 +0000 http://barryjudge.com/?p=238#comment-712 I've got to say, I love the story telling aspect. Stories spread and stories are what sets Best Buy apart from other electronic companies. Any electronics company can carry the latest HD TV, but they can't always replicate the service and experience that a company like Best Buy offers. Features can be replicated, but service is unique to each company and each individual store. As Brian said above, it also does a great job at humanizing your brand. This is especially important the larger Best Buy becomes. It puts a face to the brand which is a really important thing to do. Good work with these ads. Brad is one of the best story tellers that you have had. I'm looking forward to reading about what Best Buy is doing next. I’ve got to say, I love the story telling aspect. Stories spread and stories are what sets Best Buy apart from other electronic companies. Any electronics company can carry the latest HD TV, but they can’t always replicate the service and experience that a company like Best Buy offers. Features can be replicated, but service is unique to each company and each individual store.

As Brian said above, it also does a great job at humanizing your brand. This is especially important the larger Best Buy becomes. It puts a face to the brand which is a really important thing to do.

Good work with these ads. Brad is one of the best story tellers that you have had. I’m looking forward to reading about what Best Buy is doing next.

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