you should be ashamed, also the guys body language is almost offensive.

Where do you get off trying to use our sacrifices to boost your business??

It isn’t just the blatant lying, but the idea that you’re trying to get people to shop at your store because you sell stuff to the military. Guess what? So does Circuit City and Wal-mart and every other store.

I am just furious about this. You will never, ever get my business again.

“Stephen Suttles, the gentleman in the commercial, is an employee in Store #182, not an actor. He was selected to appear in the commercial as part of a new campaign we recently started called “True Stories.” The idea behind the campaign is that our 140,000 employees across the country have great stories about making a difference with our customers every day. So we asked them to share stories of Best Buy at its very best.

Stephen submitted this particular story about how he loves feeling like he can help military families make the most of their holidays knowing their time together is so precious and limited. Stephen’s father is a retired Army Lieutenant Colonel, and Stephen describes himself as a true “Army brat” living most of his life on military bases up and down the East Coast. As such we felt that his genuine and heartfelt desire to help families facing a difficult time – even in a small way like helping them select the perfect gifts – would shine through in the commercial.

I realize he uses the phrase “on a military base, specifically.” And you are correct that the store is not actually on the base. However, there is no intent to deceive anyone. This is simply Stephen telling the story in his own words; he was not scripted or told to use any specific phrases or language.”

I apologize for any misperception we may have caused. It was not our intent.